EBT Exception Database - Contents

The EBT Exception Database - Contents page displays detailed information for the selected date in the EBT Exceptions Home - Available Views page.

 

This page contains the following information:

·          EBT Exception Summary Information

·          Transaction Identification Information

·          Exception Detail

EBT Exception Summary Information

This section displays the following fields:

·          PAN Number

·          Case Number

·          Cardholder First Name

·          Cardholder Last Name

·          County Office Code

·          Address

·          City/State/Zip

·          Phone

·          Type of Exception

·          Program Type

·          Date Submitted

·          Initiator of Claim

·          Client Charged

·          Received Goods

·          Summary

 

back_to_top.gif

Transaction Identification Information

·          Transaction Date

·          Transaction Time

·          Sequence Number

·          Terminal ID

·          Store Number

·          FCS Number

·          Merchant Name

·          Merchant Location

·          Request Amt

·          Amount Received

 

back_to_top.gif

Exception Detail

·          Adjustment Amount

·          Network

·          Fees Accessed

·          Merchant ID

·          Date Sent to Network

·          Settle Date

·          Claim Status

·          Denial Letter Sent

 

back_to_top.gif

 

The page displays the following tabs:

·          Home

·          Services

·          Reports

·          Documentation

·          Training

·          News

 

back_to_top.gif

 

See Also:

Exceptions Database

EBT Exceptions Home - Available Views

Viewing a Reported Transaction Dispute