Replace Card

The Replace Card page allows you to manually replace the client's lost, stolen, or damaged card.

To access the replace card page:

1. Verify the card status and click the Replace Card button in the Manual Card Re-issuing page. The Replace Card page displays and allows you to replace the client's card.

The page displays the following tabs, fields, buttons, and links:

Tabs

· Home

· Services

· Reports

· Documentation

· Training

· News

Fields

· Name

· (Required) Card #

· Case Area ID

· Card Fee Amount

· Benefit to Charge

· The Card # field is disabled. Click the Replace Card button for the system to automatically generate a card and assign it to the client.

· If the previous card has a selected PIN, then the PIN is automatically carried forward to the new card in the Active status.

Buttons

· Replace Card

· Cancel

Links

· Client / Transaction Search

· Issue Card

· Create Account

· Merchant Search

· Help