The Issue Benefits function allows you to issue benefits to the client once a new account and case are created in webADMIN. Typically benefits are added via batch, only staff with security rights may add benefits via webADMIN. The actual method you follow depends on your State’s business rules.
To access the issue benefit function:
1. Search for the desired client using one of the search options in the Searching for a Client page, and click the Search button.
2. In the Case / Client List page that displays, click the Case # link.
3. In the Case Information - Client Tab page that displays, click the Benefit tab. The Case Information - Benefit Tab page with the benefit information for the selected client displays and allows you to issue the benefit(s).
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If a search was performed using the Auth # field in the Client / Transaction Search page, the Back to Case / Client List link displays as Back to Previous Search in the Case Information - Benefit Tab page. |
You can perform the following tasks: