Rev/Rej Reason

The term Rev/Rej Reason defines the reason why the POS or ATM transaction was reversed or denied. This term displays as the Rev/Rej Reason field in the Transaction Information page, and as the Rev/Rej Code field in the Transaction Search Results page.

Code Description
A Invalid time
AA Transaction not valid for card
AF Card has invalid ISO prefix
AG Institution invalid
AR File error
AS PIN cannot be validated – hardware
AV Voucher already exists
A1 Unmatched voucher information
B Invalid date
CA Store not defined
CB PIN not selected
CC Bad card status
CD Return would exceed original authorization
CE Return exceeds state limit
CF PIN already selected
CG Bad FNS status for merchant
CH Bad store status
CI Duplicate transaction
D Invalid security code
F Invalid terminal number
G Cardholder not known to processor
H Invalid expiration date
I Invalid PIN
J Invalid transaction type
K Invalid amount field
M Not signed in
N Processor option of decline
ND Lost/stolen card
NH Expired card
NK Benefits are on hold
NR PIN tries exceeded
P Cardholder not on file
PE Function unavailable
PF Card not on file
PU Successful sign-on/password change
PW Clerk password invalid
PX Clerk ID not active
PY Supervisor override required
PZ Store/user system problems

Q1

General denial
RK System malfunction
S No benefit for request
U Insufficient funds
UI Invalid supervisor ID
UW Invalid supervisor password
X Clerk forced off
44 Host received same transaction twice
55 Bad PIN pad key
nn * System error
(* Where nn is a 2-digit code used by FIS internal staff in determining the problem).

See Also:

Glossary of Terms