Expiring Hold Flag

To expire the hold flag:

In the Expire Hold Flag page:

1.      (Required) Select a reason from the drop-down list next to the Reason field.

2.      (Required) Enter an explanation in the Comments field.

3.      Click the Expire Hold Flag button. A confirmation message displays in the Case Information - Case Tab page stating that the hold flag is successfully expired.

Click the Cancel button to exit this page without expiring the hold flag.

See Also:

Expire Hold Flag

Hold Flags List