The term Method indicates how a PIN is selected when a client is issued a new/replacement card or requests their PIN changed. Values are:
Value |
Description |
| ARU | Cardholder calls the Automated Response Unit (ARU) to select their PIN using a control number. |
| Mailer Sent | Cardholder's PIN is automatically generated by webADMIN for over-the-counter states, and is sent by mail to the client's address on record. |
| POS | Cardholder must come to the local office and select their PIN using a POS terminal and PIN pad. |
None |
No PIN was selected. |
Unknown |
Method of PIN selection is not available. |
Web |
The PIN is issued to the cardholder through the EBT Web portal. |
|
· The ARU and POS values display in the drop-down list only if your State uses these methods of PIN selection. · If the Mailer Sent value is selected, the PIN is automatically issued and mailed to the client the next business day. · States that use one-call PIN select do not use the Issue PIN function. |
This term displays as the Method field with a drop-down list in the PIN Information section of the Case Information - Card Tab (Current_Cards) page.
See Also:
