The Status field defaults to Active when a benefit is added to a case. Once the status is changed to Cancel, the user cannot change it back to Active again.
The term Account Status indicates the condition of an account in webADMIN. This term displays as the (Read-Only) Account Status field in the Case / Client List and Creating a New Account pages; and as the (Read-Only) Status field in the Create Account page.
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The Status field defaults to Active when a benefit is added to a case. Once the status is changed to Cancel, the user cannot change it back to Active again. |
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